Issues like life expectancy and quality of life can be determining factors when choosing the best place to go for cancer treatment. CTCA tracks clinical survival rates, along with quality of life, patient loyalty and speed of care results, for a number of cancer types and compares them with those in a national database.
CTCA OverviewList of Brochures
Cancer Treatment Centers of America® (CTCA) strives to deliver the best treatment results in the market. Our clinicians continually research and employ innovative and promising cancer treatments and technologies to provide patients with advanced, cutting-edge options that treat the whole person.
CTCA currently tracks clinical survival results for a number of cancer types and compares them with those in a national database called the National Cancer Institute’s Surveillance Epidemiology and End Results (SEER). SEER collects and publishes cancer incidence and survival data from population-based cancer registries covering approximately 26 percent of the U.S. population.
While it is common among patients undergoing aggressive cancer therapy to experience an initial deterioration in their quality of life, patients at CTCA often report steady, and often improved, quality of life during the first three months of therapy at our hospitals. CTCA has built a fully-integrated model that augments traditional therapies with a range of evidence-based complementary therapies such as naturopathic medicine, nutrition support, mind-body medicine, oncology rehabilitation and spiritual counseling. CTCA is one of the only cancer hospital networks in the nation to incorporate quality of life measurements as part of the routine clinical program. Enhanced quality of life allows the patient to:
CTCA implements a widely used methodology known as Net Promoter Score, which allows for the real-time evaluation of service quality and patient satisfaction. By industry standards, a score of 75 percent or above is considered high. Consistently scoring above 90 percent, CTCA ranks among the highest recorded in any industry.
In addition, representatives at each CTCA hospital administer satisfaction surveys and hold weekly focus groups for patients and caregivers. By conducting such extensive patient satisfaction surveys, we have been told by respondents that 92 percent of patients would refer others to CTCA, compared to a national hospital average of approximately 55 percent of patients who are willing to refer another patient.
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